Miami Movers for Less Reviews
At Miami Movers for Less, we are known for our professionalism and outstanding customer service. But don't just take our word for it—we invite you read the many Yelp reviews and other ratings provided by our numerous customers since our founding in 2007. We are so thankful to our customers for reviewing our Miami moving and packing company, as well as our storage facility and other services. In these reviews, you'll find many first-hand stories from customers who have depended on us for local or long-distance moving. These reviews provide a great prospective of our company that you just can't get from an ordinary brochure or website. Browse through their stories below to see why we're known as some of the best movers in Miami!
We moved from CA to Austin TX and had the movers come out on 10/9 to load up our items to make it by 10/17. Granted we had much more than what we originally inventoried. I called to give a more accurate number but didn't get a return call so I let it go. We did have a snafu with our leasing office as they said we couldn't move in until the following Tuesday, so we contacted frank, our contact to see if he had an idea when the truck was going to arrive so we would know if we would have to pay to have them come back or something. He said no problem, let him know when we can get into the unit and he will get it there. after 3 hours of fighting with the leasing office we worked it out and still could move in on 10/17. So we responded back to Frank to let him know that 10/17 is still good. No response. We call him the flowing Monday to see if we have an idea when we would get our things and he never got the previous email and said that he would be putting things on the truck that week. Fast forward to 11/1 and we are just getting our items.
There is the driver and 4 movers from an other company. They said they were installing the washer and dryer for us and proceeded to hook everything up....apparently not because when I went to use it today...it FLOODED my apartment because the hose was not connected and it drained into my floor! So now I have to pay for a company to come and extract the water from my carpet on top of whatever other damage is caused.
The movers were doing a rush job because the driver wanted to be done by 6pm so because they were rushing items were tossed around, heavy items were put on top of light items and quite a few glasses were broken. My vanity was broken because the first movers did not remove the legs. This was the only item marked as damaged because it was the only one visibly damaged coming off the truck. There was no time or ability to inspect my items and i was told all I had to do was point but because they were rushing, I felt compelled to help so my husband was even helping them get things off the truck. So
Also, as I unwrapped my jewelry amoire today, because it was still in the plastic buried in my bedroom, the top is chipped and buckled. Like it was compressed and the top layer is jacked up. It certainly wasn't there when I packed up my jewelry.
I was going to refer the company to my mother in law for her move to Austin but not anymore. I would have saved a lot more money paying a friend to drive a uhaul for me. This was not a move for less. It was a move from hell with a half assed job at the end.
**update 12/22. Per the below comment from the owner, I researched the company and verified the license number and contract information based on my contract before posting this review. So if this really isn't you and you're really not licensed in CA, then you are either performing moving fraud or someone is using your license.
The only negative thing I can think of was that they planned to show up at 8am. They called at 8 and said they were 15 min away, but then didn't arrive until 9am. Still within the one-hour window that they guarantee, but they had reinforced that they planned to start at 8am. They did work very fast, and finished in close to the amount of time predicted. Overall I was very satisfied.
The service was scheduled for 9am but 10 minutes before the hour I received a call from one of the movers to let me know they were in a traffic jam so they were going to arrive 15 minutes passed the hour. They called me 9:17 am and they were at the lobby, I went down to met them to get everything moving. The company clearly states they charge by the hour, fortunately all my stuff was already packed in boxes, with the exception of a huge and heavy sofa bed and a couple of things that they efficiently wrapped, shrank and protected with cushioned blankets. I was impressed with how fast Albert and Batik were.
Once they finished loading everything in the truck they told me they needed to make a couple of fuel stops on the way to Jacksonville. I left the building in my own car at the same time and arrived to Jacksonville almost 5 hours later, they arrived only 20 minutes later. Unfortunately it started raining when they were unloading the truck but I decided to continue with the moving and they agreed.
Though, I was first quoted to have a estimated 7 hour job (moving out: 1 hour, driving: 5, moving in:1 hour) at the end it was 9 hours total, it was ok as I supervise the entire job and everything was done as quick as possible.
I want to highlight the moving crew, Albert and Batik. These guys are amazing, super friendly and professional! They struggled while trying to put the big sofa bed inside the new apartment because there is a corner right in the entrance. The apartment manager sent a guy that took out the window and they moved the sofa inside through this hole. I give credit to the crew for their patience and good judgement when deciding the best way to get that thing inside.
I highly recommend this company and if you read this review (my first review ever) try to ask for Albert and Batik, they won't let you down!
Good things to say: They arrived on time. None of my items were broken. Ultimately they proved to be hardworking and my move went fine. I've heard many horror stories about moving companies, but this is one that can be trusted. Price was also reasonable although the time went much longer than expected. To be fair it was not only due to slowness of the movers, but issues w my condo elevator and my move coinciding with rush hour traffic. Things you don't really plan for.
Bottom line would I recommend them? Yes.
1. Great follow up by the coordination team and the dispatch person was very compromising and willing to help to solve issues.
2. Showed up on time and confirmed appointments.
Things I wish i knew in advance that made my experience bad:
1. That everything that is not furniture must be in a certain size BOX . They did not take the CLOTHES that was in bags or my stuff that was packed in luggages or my plastic bins. The boxes cost $15 each.
2. They did not lock the door when they left so must be supervised til the end. They left everything in the living room and did not accomodate things in each room.
3. I paid about 400 dollars and i still have to finish moving myself.
Im mostly unsatisfied. Never had this issue before in my life with movers.